Many people will resort to contacting computer repair services when a severe computer error occurs, rather than attempt to make any of the computer maintenance and repairs themselves. In this article, we look at some of the basic troubleshooting techniques you can use on hardware and software faults before resorting to using a repair service.
Your starting point is always to consider hardware faults first, since if these are left unattended then they may actually cause more damage to components and possible data loss and you'll end up looking for a data recovery tool. Use the Device Manager utility to identify components are working correctly, and that device drivers are up to date.
The troubleshooting section of this utility can guide you through some checks you can do on individual components that are failing. You can also check the BIOS menu (in particular diagnostics relating to CPU temperatures and fan speeds) to make sure all devices are being recognized/picked up and that the computer is not overheating.
Software issues may require a little more research before you can start your computer maintenance and repairs. If pop-up messages or exceptions are being shown then take note of the error and research at online. Any operating system related issues should first be checked on the Microsoft knowledge base website.
Third-party applications should always be checked on their own manufacturer’s site, followed by user forums. Try to target the customer support tickets on these websites to identify have others are experiencing the same fault and what solutions are being proposed.
In more general terms, you should run an anti-virus scan, run the Windows update program to get the latest operating system patches and device drivers and do a scan of the drive using the disk checking utility from Windows to repair bad sectors.
One final check to consider before calling upon computer repair services is to use a registry cleaner to check the Windows registry file has not become corrupted or faulty. It is worth having one of these utilities installed as the registry can easily develop faults due to application changes and damage from viruses.
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